Terms and Conditions
Terms and Conditions
- Terms and Conditions
Last updated: 27.10.2025
Effective for: https://octo-hotel.com
1. General Provisions
These Terms and Conditions govern the relationship between OCTO HOTEL (“We,” “Our Hotel,” “Website”) and users (“You,” “User”) when using the website octohotel.bg.
By visiting, browsing, or using the website, you agree to comply with these Terms and Conditions and the Privacy Policy. If you do not agree with them, please do not use the website.
2. Service Provider Information
OCTO HOTEL
Address: Varna, Bulgaria
Email: info@octohotel.bg
Website: https://octo-hotel.com
OCTO HOTEL is a tourist facility offering accommodation, dining, and related tourist services.
3. Purpose of the Website
The website octohotel.bg aims to provide information about:
- Hotel rooms, services, and amenities of OCTO HOTEL
- Booking and inquiry options
- Special offers, packages, and promotions
- Contact information and location details
4. Website Usage Terms
- Users may freely browse the website content without registration.
- When using contact or booking forms, users must provide accurate and up-to-date information.
- The following actions are prohibited:
- Sending spam, malicious code, viruses, or other threats
- Attempting unauthorized access to administrative panels or databases
- Actions violating public morals or Bulgarian law
5. Reservations and Payments
Reservations can be made:
- Directly via the website through the booking or contact form
- By phone or email provided on the contact page
A reservation is considered confirmed once you receive an email or phone confirmation from a hotel representative.
Prepayment or a deposit may be required for reservations, as specified in the offer.
Cancellation, no-show, or changes are subject to the conditions stated in the reservation confirmation or individual agreement.
6. Prices and Offers
- All prices published on the website are in Bulgarian Lev (BGN) and include VAT unless stated otherwise.
- OCTO HOTEL reserves the right to change prices and offers without prior notice.
- For confirmed reservations, the prices at the time of confirmation apply.
7. Privacy and Data Protection
OCTO HOTEL processes users’ personal data according to the Privacy Policy and applicable data protection laws (GDPR).
By filling out inquiry or booking forms, you agree that the information provided will be used solely for processing your request.
8. Copyright
All texts, photos, images, logos, graphics, and other website elements are owned by OCTO HOTEL or used with permission from their authors.
Copying, reproducing, distributing, or using the content for commercial purposes without written consent from OCTO HOTEL is prohibited.
9. Liability
OCTO HOTEL strives to maintain accurate and up-to-date website information but does not guarantee absolute completeness or absence of technical errors.
The hotel is not responsible for:
- Temporary website unavailability
- Damage caused by unauthorised access or misuse of information
- Content or practices of external websites linked from the site
10. Third-Party Links
The website may contain links to other websites (e.g., Google Maps, Booking.com, YouTube). OCTO HOTEL is not responsible for the content, privacy policies, or practices of these third parties.
11. Changes to the Terms and Conditions
OCTO HOTEL reserves the right to update these Terms and Conditions at any time. All changes will be published on this page and take effect from the publication date.
12. Applicable Law and Competent Court
These Terms and Conditions are governed by the laws of the Republic of Bulgaria. Any disputes arising in connection with them shall be resolved by mutual agreement, or, if not possible, by the competent court in Varna.
13. Contact Us
If you have any questions regarding these Terms and Conditions, you can contact us at:
Octo Hotel SPA & Casino Varna, Bulgaria Email: info@octohotel.bg https://octo-hotel.com